◂ Back to 'Managing Recipients'

How can I find out who has unsubscribed from my newsletter?

You can do this under ‘Recipients’ -> ‘All recipients’ using the function ‘Search recipients’. Select ‘Behaviour-based criteria’ on the left and ‘has unsubscribed’ on the right.

This search will deliver the details of those who have unsubscribed.

Other questions about Unsubscribe Management

How can I build an unsubscribe form for my newsletter into my home page? How can I add an automatic unsubscribe link? Some of our newsletter recipients have unsubscribed with us by email and did not use the link. How can we unsubscribe them from our newsletter? How can I find out the reason for which someone has cancelled their subscription to the newsletter? If I want to enter my own landing page URL for newsletter unsubscriptions, does the linked page have to contain a form like the one found here: http://www.newsletter-abmeldung.de/? How can I ensure that certain customers no longer receive newsletters? How can I reactivate unsubscribed addresses? Are unsubscribed addresses and bounces overridden when data is imported? How does the blacklist (robinson list) work?

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