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Why are some email addresses recognised as ‘false’ when uploaded, even though they are ‘real’ addresses?

Please make sure that your email addresses use accepted syntax. If is often the case, especially in Excel, that spaces occur in the beginning or end of a cell, which can render the syntax of an email address invalid.

Other questions about Import

How should a CSV- or Excel file look, if I want to use it to import recipient data? How do I export recipients out of Outlook, Thunderbird or Apple Mail? In addition to the double opt-in form, CRM synchronisation and Web shop synchronisation, are there other ways of importing recipients by CSV- or Excel file? If so, are the recipients overwritten? How should telephone numbers be structured when importing files? My list of telephone numbers also contains some landline numbers. Do I have to delete these before importing files? I am working with contacts out of a CRM database. Is it possible to link this with your software? When is contact information transferred from my web shop to my Newsletter2Go account? We want to update individual recipients in the address book. What is the easiest way to go about this? How are newsletter contacts imported? How can you import Outlook contacts to Newsletter2Go? Can I send a Double Opt-In mail to recipients after a recipient import? Is the number of newsletter recipients limited?

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